Terms of Service

HARTFELT HANDS is a trade name of HARTFELT HANDS.

By accessing or using our website, submitting a service request, booking an appointment, or using our services or products (collectively, the “Services”), you agree to be bound by these Terms of Service (“Terms”). If you do not agree to these Terms, please do not use our Services.

Eligibility:

To use our Services, you must be at least 18 years old or of legal age in your jurisdiction. We do not knowingly engage with minors. If we learn that information has been submitted by someone underage, it will be removed promptly.

User Responsibilities:

By using our Services, you agree to provide accurate, current, and complete information when submitting service requests, estimates, or bookings. You agree to use our website, forms, and communication channels only for lawful purposes and not to misuse, disrupt, or interfere with our systems or operations.

You are responsible for maintaining the confidentiality and accuracy of your personal information and for any activities that occur during your interactions with us.

Payments:

Payments for our Services may be made online or in person, depending on the service type. We accept commonly used payment methods. Unless otherwise stated in a written agreement, payments are non-refundable once the service has been performed.

You agree to comply with any applicable pricing and payment terms provided at the time of booking or service.

Appointments and Service Delivery:

Service requests and appointments may be submitted through our website or by contacting us directly. Submitting a service request does not guarantee immediate confirmation or availability.

You are responsible for being available and prepared at the scheduled service time. If you need to cancel or reschedule, please notify us as early as possible. Failure to attend a confirmed appointment or provide reasonable notice may result in a cancellation or no-show fee.

Limitation of Liability:

HARTFELT HANDS strives to deliver accurate, efficient, and high-quality service; however, we do not guarantee that our website, communications, or Services will be error-free or uninterrupted.

To the fullest extent permitted by law, HARTFELT HANDS shall not be liable for any indirect, incidental, or consequential damages arising from the use of our Services, including but not limited to issues occurring outside of our direct service work.

Intellectual Property:

All content on our website, including text, design, images, logos, and branding, is the property of HARTFELT HANDS and is protected under applicable copyright and trademark laws. You may not reproduce, copy, or distribute any of our materials without prior written permission.

Third-Party Links:

Our website may contain links to external websites or resources for your convenience. These third-party sites are not operated or controlled by HARTFELT HANDS, and we are not responsible for their content, privacy practices, or reliability. Accessing these links is at your own discretion and risk.

Data Collection and Privacy:

We collect only basic customer information, such as name, phone number, and email address, to manage service requests, appointments, communications, and service delivery. We do not sell personal information and only share data when required by law or necessary to provide our Services.

For more information, please refer to our Privacy Policy.

Termination of Services:

We reserve the right to suspend or terminate Services if a customer violates these Terms, engages in unlawful behavior, or acts in a manner harmful to our staff, operations, reputation, or other customers.

Contact Us:

If you have questions or concerns regarding these Terms or how your information is handled, please contact us:

HARTFELT HANDS

Phone: +1 803-678-9817

Email: [email protected]

Website: https://gohartfelthands.com/request-cleaning-service